RECEPTION

Opening hours: from 9.00 to 13.00; from 16:00 to 20:00 CHECK IN (Pitches: from 17:00 to 20:00; Villas: from 17:00 to 20:00) It is compulsory to register all the people who enter and stay in the Agricamping Alessandra. Upon arrival at the reception, the guest is required to deposit an identity document valid for legal registrations and to sign the personal data sheet. The reservation and subscription actions of the personal data document imply the acceptance of this regulation. On this occasion, each guest will be given the keys, to be used to enter and exit the campsite, and in high season also the identification bracelet.

CHECK OUT

(Pitches: by 12:00; Villas: by 10:30) Any changes in the cost of the stay will be settled on site at the time of check out. The deposit paid on arrival will be returned here, as indicated in the relevant paragraph. At the reception it is possible to find help and collaboration in any circumstance; excursions can be booked; boat trips; bed linen and towels are hired; finally, various information is obtained… At the reception you will find the names of private doctors (for various specializations) always available, who can be contacted in case of need, at special prices.

HOURS OF SILENCE, CLOSING OF GATES AND PROHIBITION OF CIRCULATION

Night silence: 11.00pm - 07.00am. Silence in the afternoon: 15.00 - 16.30. In peak season, the management may delay the onset of night silence by one hour. In the hours of silence it is not possible to circulate with cars, motorcycles and campers inside the campsite and noises that could in any way disturb the peace and rest of the guests are prohibited. During the hours of silence at night the access gates to the campsite remain closed. VISITORS Daytime guests are required to pay the rate indicated in the price list or displayed at the reception, for each person and for any car parking. They are also required to hand over their identity documents at the reception and pay the relevant fee at the cashier.

MINORS

Minors under 18 must be accompanied and lodged with their parents or with other persons who are legally responsible for them. Adults are responsible for the behavior of minors, who must always be supervised and accompanied to the toilets, the beach, the swimming pool and the playground.

VALUABLES

Each guest is required to keep the objects of his property. The Management declines all responsibility for loss, loss, theft of valuables or personal items or for damage caused by bad weather or force majeure.

IT IS STRICTLY FORBIDDEN

Damaging plants and flowers, digging holes in the street and in the pitches, lighting fires, hanging ropes and awnings on trees and structures, tampering with commonly used equipment, washing dishes and linen outside the special sinks, washing the car in the “Camper pitches”, smoking in the common areas. The campsite management reserves the right to remove without delay those customers who, in its opinion, disturb the tranquility of others with their behavior or do not respect the campsite regulations.

ANIMALS

Pets are allowed, subject to agreement with the management, in compliance with the law (see definition of dog breeds considered dangerous). Remember to bring their health certificate, leash and muzzle for the peace of mind of all guests of the campsite. Dog owners are requested to keep them on a leash at all times and to take them outside the campsite for their needs. It is not allowed to take dogs into the bathrooms, showers and laundry room. Customers staying in a villa with a pet (max. Medium size) must leave an additional deposit of € 50.00 in cash upon arrival. At the end of the stay, the accommodation unit will be checked by the campsite staff. For this reason a departure before 9.00 is not possible.

TENTS, CAMPER, CARS, MOTORCYCLES, SPEED LIMIT

Cars and motorbikes can be parked on their own pitch or near the bungalows. For each pitch or housing unit only 1 car is allowed to enter. In order to guarantee the safety of the guests present at the campsite, we remind drivers that the speed limit inside the campsite is 10 km / h. The free stay of uninhabited caravans and / or tents in high and very high season is not allowed: in this case the basic rate for the pitch and for two people will be applied.

HOUSING UNITS and PITCHES

On the day of arrival the accommodation will be available from 17.00 and on the day of departure it must be vacated by 10.30. On the day of arrival the pitch will be available from 17:00; on the day of departure the pitch must be vacated by 12.00. For departures after 12.00, an additional day of stay at the campsite will be charged. The pitches are equipped with electricity at 220 volts / 16 amps and 380 volts / 16 amps (in use with CE connections). The housing units cannot be occupied by a number of people greater than that established by the management, under penalty of cancellation of the reservation on site. The pitches cannot be occupied by more than 6 people, under penalty of cancellation of the reservation on site. For all the water is free (even hot) while the tariff applies to electricity: the campsite participates in environmental sustainability programs, so guests are asked not to waste these important and precious resources. Small tricks, such as turning off the light and the air conditioner when they are not needed, turning off the water tap, etc., represent an important contribution that we can all make to the ecosystem in which we live. In case of delayed arrival or early departure for any reason not attributable to the campsite management, the customer is required to pay for the entire booked period. In case of no show, the confirmed booking with deposit will remain valid until 12.00 of the following day: after this deadline and in the absence of communications, the reservation will be canceled and the deposit will not be returned. For this reason, we ask you to promptly communicate any changes in the period of stay. It is possible to return the deposit relating to the booking, with only the deduction of the general costs equal to 15% of the balance, if the cancellation is made at least 50 days. earlier than the expected arrival date.

FREE AND PAID SERVICES

Sheets, towels, cots and high chairs, air conditioning (exceeding 2KWH of consumption) are extra paid services; hot showers, laundry and bicycle rental are free services. Bike rental is subject to a fee during the periods established in the Price List. The price list includes VAT: together with the campsite regulation it forms an integral part of the booking conditions. The Management is not responsible in any case for damage caused to people and things in the campsite by natural disasters. In the event of disputes, the Italian language version will prevail and the foreign language translations are intended for information purposes only.

USEFUL INFORMATION ABOUT OUR HOUSING UNITS

In our units a kit of sheets and towels is provided upon arrival depending on the number of guests (if previously requested). You will also find pillows, blankets and mattress covers. At the reception we rent packs of sheets. For more information about prices please contact us. During your stay you must clean the houses. Final cleaning is always carried out by the campsite staff. The final cleaning supplement of € 5.00 per person per stay is mandatory. Air conditioning is available in the villas. Use is subject to a fee exceeding 2KWh. For the remote control, contact the reception, a security deposit of € 10.00 is required. In the space in front of the housing units you will find garden furniture, while in the small terrace behind the clothesline, mop, bucket, broom and everything you need for cleaning them. In the accommodations, please do not use more than one fire at a time in induction hobs. It is allowed to use the barbecue being careful not to disturb the other guests of the structure. Upon arrival, a security deposit is required at the discretion of the Management, and in proportion to the length of the stay, in any case not less than € 50.00 in cash at the reception. At the end of your stay, before your departure, the accommodation unit will be checked by the campsite staff. For this reason, a departure before 9.00 will not be possible, upon express request. Please keep the rented property ventilated daily as well as mattresses, pillows, blankets, etc. In case of rain, wind, storm, close windows and doors. The Management assumes no responsibility for damage or accidents caused by incorrect use of boiler, electricity, etc. In order not to leave an unpleasant odor, smoking is not allowed inside the units. We kindly ask you to use our equipment in an intelligent and polite way, leaving it the same way it was found.